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Natalie Zingg Builds

Work with Natalie · Service 02

Custom software for the work that should not still be manual.

Applications, dashboards and business automation built around how your business already works — so the software removes the work instead of adding a system to maintain.

Technology should remove work, not hand you another job. So I start from the opposite end: what is the repetitive, manual, error-prone thing somebody on your team does every week? That is usually where custom software earns its keep.

What this covers

Custom Software Development

Custom applications

Internal tools and customer-facing applications built for one business's actual process, rather than a general product you have to bend your process around.

Dashboards and reporting

The numbers you actually decide on, in one place, kept current. Not an analytics wall that nobody opens twice.

Business automation

The copy-paste between systems, the weekly spreadsheet, the manual re-entry. Identified honestly, then removed where removing it is genuinely worth it.

Custom projects

The thing that does not fit a category. If you can describe the problem clearly, it can usually be scoped — and if it should not be built, I will say so.

This is probably a good fit if

  • There is a weekly manual process you can describe in detail and would love to stop doing.
  • Off-the-shelf software almost fits, and the gap is costing you real hours.
  • You want someone who will tell you when the software is not worth building.

It's probably not if

  • You need a team scaled up on an existing codebase, or twenty-four-hour on-call operations.
  • The requirement is still an idea rather than a problem. Bring the problem — the idea can change.

How it goes

The way I work

  1. Find the real problem

    Before any code, what is being done manually, how often, by whom, and what it costs when it goes wrong. Sometimes the answer at this stage is that you do not need software.

  2. Scope the smallest useful version

    The narrowest thing that removes real work, written down plainly so we both know what is being built and what is not.

  3. Build it where you can see it

    Built in visible increments against your real process, so it is corrected early rather than delivered as a surprise.

  4. Hand over, or keep looking after it

    Documented and handed over, or kept maintained under the same arrangement as the websites. Your call, agreed before the build.

we do the work. you make the decisions.

Have a process you are tired of doing manually?

Tell me what happens now and what you wish worked differently. I will tell you whether I think custom software is worth exploring — including when I think it is not.

Start a software enquiry

The other one

Website Development

Small-business websites, managed hosting and the ongoing maintenance that keeps them working.